You can order a replacement for a lost security card/forgotten password if you have a valid agreement on bank identifiers.
We don't recommend to order using P.O. Box or Poste Restante addresses.
You can choose between the following security card models:
- plastic card of credit card size,
- paper card with a larger typeface, or
- paper card in Braille
You will receive a new security card to replace a completely used one by mail. However, do not forget to use all of the numbers on the old security card first