The bank is required to verify a customer’s identity on the basis of an official identification document and also to know the customer’s service requirement, and the nature and content of these services.
In order to ensure secure banking and to be able to offer the best possible overall service Danske Bank wants to know its customers as well as possible.
The bank has a statutory obligation to identify and know its customers and to maintain the information obtained throughout the customer relationship.
In addition to the customer’s personal data, the bank is required to have sufficient information on the customer’s operations, financial status, banking activities and use of services.
The bank also has a statutory obligation to ask the customer for information on the use of banking services and the origin and purpose of funds paid to the account.
All information and documentation provided by the customer to the bank is treated confidentially in accordance with Finnish bank secrecy regulations.