If I lose my security card,
how do I get a new one?

If you lose your security card, you should block it as soon as possible on the security code entry page when logging on to eBanking, or by calling to Danske Bank.

Block your bank identifiers on the security code entry page
First, log on to eBanking at www.danskebank.fi > Log on to eBanking. Enter your user ID and PIN and click Continue. Then select Block Bank Identifiers from the menu on the left of the screen and click Block. You don't need any security card code to block your bank identifiers.

Block your bank identifiers by telephone
- Contact the 24hr Card Service on +358 (0)200 2585 (lnc/mnc) and inform the advisor that you wish to block your bank identifiers.
- Contact Customer Services on +358 (0)200 2590 (lnc/mnc) Monday to Friday 9 am–6 pm or eBanking Customer Support on +358 (0)200 2589 (lnc/mpc) Monday-Friday 8 am - 6 pm and ask to block your security card.

If you have blocked you bank ID's you can obtain new bank ID's only by visiting Danske Bank branch.